Terms & Conditions
General Terms & Conditions

Check-in Time is at 14h30
Check-out Time is at 12h00

Our reception is open from 07h30 until 00h00.  All guests wishing to arrive after midnight should inform Convento of their expected arrival time.

Children under the age of 12 can only be accomodated when part of a group renting the property as a whole.
We have a maximum occupancy of 2 people per room.  We do not provide additional beds.  

At Convento we offer facilities to accomodate Horses and Dogs.  Arrangements must be made in advance with our concierge.  Special Conditions and Additional fees apply.

There is free parking for guests at the property. 

There are no TVs at Convento.  Internet access is provided free of charge.   Due to the structure of the building network access may be limited in some areas.


Cancellation and Deposit Policies

At Convento our daily rate includes:
   Daily Breakfast
   Welcome Drink
   Free bottled water in room
   Wi-Fi Internet Access
   Housekeeping
   Local Taxes

          Flexible Rate
A 50% deposit of the total booking is required to secure the reservtion at time of booking.
With our Flexible Rate your deposit is fully refundable, provided a cancellation is made at least 42 days prior to your confirmed date of arrival.
A Cancellation fee in the total of deposit will be charged from cancellations made between 41 and 7 days before arrival date. 
Cancellations made less than 7 days before arrival, no-shows and early departures will be charged the full amount of the reservation.
          Best Rate
Special Conditions Aplly.
At the time of booking 100% of the total is required to secure the reservation.
In case of cancellation, the amount is  non refundable.
          Private Rentals
Special Conditions apply when renting Convento as a private villa.
The maximum number of guests for a private rental is 8.
To confirm a private reservation we require a 50% deposit - refundable up to 90 days prior to arrival date.
The remaining 50% is due no later than 30 days before arrival date and is non-refundable.